Sales and Refunds

At ePanorama, we want you to be satisfied with your purchase. Please review your order carefully before completing checkout, as product availability and pricing may change without notice.

If you receive a damaged, defective, or incorrect item, please contact us as soon as possible after delivery so we can review the issue and help resolve it. Depending on the situation, we may offer a replacement, exchange, or refund.

Refunds, if approved, are processed through the original payment method where possible. Processing time may vary depending on the payment provider or bank.

Certain items may not be eligible for return or refund, including opened, used, or damaged products caused after delivery. Any return request may require proof of purchase, product condition details, and order information.

For refund or return support, contact us at epanorama.com.pk@gmail.com or 03284200888